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Q What types of factories are suitable for the customization service?
A Our customization solutions meet the needs of small-batch sample production, e-commerce packaging, and medium to large factories handling multiple materials.
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Q How do you ensure continuous production?
A We offer a comprehensive customer support system, including regular inspections, blade replacements, process optimization recommendations, and spare parts supply to ensure stable long-term operation.
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Q Are blade replacements or software upgrades charged separately?
A Basic software upgrades and routine blade maintenance are included in after-sales service. Special features or non-standard blades are quoted separately.
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Q What if the machine malfunctions?
A We provide remote diagnostics and on-site maintenance to quickly identify and resolve issues.
