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Pre-Sales Stage

  • Q What Is an Oscillating Knife Cutting Machine? How Is It Different from Laser Cutters and CNC Routers?

    A Q:What Is an Oscillating Knife Cutting Machine? How Is It Different from Laser Cutters and CNC Routers?
    A:An oscillating knife cutting machine is a CNC cutting system that uses a blade that moves up and down at high frequency to cut materials. Unlike laser cutters (thermal cutting) or CNC routers (rotary cutting), the oscillating knife relies purely on mechanical motion — no heat and no burning,suitable for flexible materials.

  • Q Is the quotation transparent?

    A Yes. The customized quotation details machine configuration, blade combination, software features, and automation level, ensuring the customer clearly understands each cost component.
  • Q Can you provide small-batch sample cutting tests?

    A Yes. During the pre-sales stage, we offer sample testing to ensure that the customized solution meets the required cutting precision and production needs.
  • Q How long does the customization process usually take?

    A From requirement confirmation to solution design, it generally takes 3–7 business days. More complex solutions may take longer, but the delivery schedule will be confirmed with the customer in advance.
  • Q Our factory uses very special materials. Can the machine be customized?

    A Yes. We will recommend suitable blades and cutting methods based on the material’s thickness, hardness, elasticity, etc., and provide sample testing to verify the solution.

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